Comptoir Libanais Social 2025

Bold, Fresh, Full of Flavour – Let's make your brand feel as alive online as it does in real life.

Social & Content Marketing Proposal by Kitch for Comptoir Libanais.

Who We Are
Hospitality Specialists

We connect brands with communities through flavourful storytelling and social-first thinking.

Human Connection

We build online brands that feel human, connected, and culture-led.

Proven Track Record

Our team has delivered results for Aubaine, Ole & Steen, Young's Pubs and Harry Ramsden's.



The Comptoir Libanais Opportunity
Vision

Get people to love Lebanese food like they love Italian

Goals

Build lifestyle, spark community, punch above your weight

Challenge

Low engagement despite big brand and bold vision

Make the online experience feel as generous, joyful, and rich as the in-restaurant one and create a community that shares the passions of the brand.

What We Heard
Nicole

Wants energy, fresh thinking, storytelling

Tony

Analytical, founder's vision, critic view of the brand

Shaka

Engagement-focused, strategic lens

Kitch's Role

Bridge the gap and align brand story with data + emotion

Audit Highlights
Instagram

Good visual base, but lacks rhythm, story arcs, or soul, lack of engagement, drive video, carousel & bring a vibe

Facebook

Underused community tool with no CTA or purpose

TikTok

No presence = untapped short-form opportunity to engage a new audience

Content Issues

No differentiation between platforms. Missing cultural anchors and the emotive side behind the posts.

An in depth audit at onboarding will completed and findings shared with the team.

Audience Targeting – Meet the Tribes

Informed by first-party research by Comptoir Libanais, these are the cultural and behavioural tribes we'll activate across social in organic, paid and via influencers.

Platform Mix

TikTok for sharers/foodies, Instagram for bonders/discoverers, Facebook for value seekers.

Content Angles

Every piece of content will map to at least one tribe's interests.

Tone Calibration

Bold for sharers, warm for bonders, credible for discoverers, direct for value seekers.

By grounding the strategy in actual guest personas, we create a brand that truly speaks to them — not just at them.

Strategy Overview
From Casual Dining Brand
To Culture-Led
Lifestyle Brand

Tone: Warm, bold, full of flavour – like your food. Visual Identity: Textures, motion, colour. Not overly polished. Human, playful and relatable.

Content Pillars
Culture 101

Iftar, cooking tips, Lebanese history & dishes explained

Behind the Brand

People, prep, passion. From kitchen to customer

Moments that Matter

Ramadan, Eid, Christmas, family, rituals

Guest POV & UGC

Real visits, reviews, reposts

Influencer Management

Build authentic relationships with foodie, culture led and local micro influencers through our full-service management approach. You'll receive full reporting and insights on their visits. Create long-term relationships with seasonal and supper club invites to those affiliated with the brand.

Tailored Tribe Matching

We'll connect you with 3-5 monthly influencers perfectly aligned to your audience tribes. We suggest having these people return each quarter/in line with seasonal menus/key events.

Seamless Restaurant Visits

Coordinate timings, menu experiences, and photography opportunities with minimal staff disruption.

Content Amplification

Maximise reach by repurposing influencer content across your own channels.

Paid Social Strategy
Platform Budget Allocation

£25,000 annual investment across Meta and TikTok platforms. Focus on conversion-driven campaigns tailored to each audience tribe and in line with brand KPI's.

Performance Targets
  • Reduce cost-per-booking below £0.80
  • Increase restaurant footfall across locations
  • Build community engagement metrics
Localised Targeting

Geo-targeted campaigns around restaurant locations. Custom audiences based on tribe preferences and behaviours for maximum relevance.

Content Distribution

Amplify organic content pillars through paid channels. Boost influencer content to extend reach beyond natural audience.

Working With Us
May 12

Review meeting with agencies

May 13-19

Final presentation

May 29

Agency confirmed for onboarding

Mid-June

New agency live

June

End of June First content shoot/strategy

We'll bring energy, proactivity, and hospitality know-how with weekly check-ins and monthly reports.

Investment Overview

The following outlines our comprehensive social media management pricing structure.

All pricing includes strategy development, content creation, and detailed monthly reporting. Additional paid media spend of £25,000 to be paid direct to platforms to pay for ad campaigns.

Case Study: Harry Ramsden's TikTok Launch

We transformed a heritage fish & chip brand into a TikTok sensation, attracting younger audiences through playful content.

Brand Personality

Created "Harry the Haddock" mascot to drive narrative and engagement.

Trend-Driven Content

Captured authentic moments at flagship seaside locations.

Impressive Results

2.6M views, 39.9K engagements, and 4.6K new followers.

We'll bring this same expertise to elevate Comptoir Libanais in modern digital culture and engage with a broader audience.

Case Study: Young's Pubs – Community Management

We transformed Young's Pubs' digital presence by creating an authentic online community that reflects their in-person hospitality experience across 275 locations. We've now been working with them for 8 years.

The Challenge

Young's needed a consistent voice across 275 pubs to extend their in-person experience online.

Goal: Build an engaged digital community reflecting their authentic brand.

Our Approach
  • 7-day management with pub-like warmth
  • Personalised interactions including voice notes
  • Swift complaint resolution
  • Strategic posting with quarterly recommendations
Results

175% increase in engagements

28.7M impressions, 18.1M reach

Followers became brand advocates